Withdrawal instructions

Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period begins on the day the contract is concluded.

To exercise your right of withdrawal, you must inform us, Ilker Yavuzsoy, Aurex, Burgauerstraße 7, 86156 Augsburg, Germany, by means of a clear statement, for example by email or via the contact form, of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your notice concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal. For this repayment we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees as a result of this repayment.

Early expiry for digital content

If, before the withdrawal period has expired, you have expressly agreed that we may begin performing the contract before the withdrawal period ends, and you have acknowledged that by giving this consent you lose your right of withdrawal once performance of the contract has begun, your right of withdrawal expires once we have fully performed the contract. We obtain this consent separately and actively when booking digital content, such as immediate Academy access, never through a pre ticked checkbox.

Model withdrawal form

If you want to withdraw from the contract, you can fill in this form and send it to us.

To Ilker Yavuzsoy, Aurex, Burgauerstraße 7, 86156 Augsburg, Germany: I/we hereby give notice that I/we withdraw from my/our contract for the provision of the following service. Ordered on / received on, name of the consumer(s), address of the consumer(s), signature of the consumer(s) if this form is notified on paper, date.